Shipping Policy

Shipping Policy

At SNUOK Power Tools, we are committed to providing our customers with reliable and efficient shipping services. Whether you are a B2B customer or a retail customer, we aim to ensure your orders are delivered promptly and securely. Below are the details of our shipping policy.
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B2B Customers:

Order Processing:

Lead Time: Orders are processed within 2- business days. Custom or bulk orders may require additional processing time. Normally take 5-10 business days to process order within 1000pcs.
Confirmation: You will receive an order confirmation email once your order has been processed. and photo, video of your order processing states.

Shipping Methods:

Logistics Partners: We partner with trusted logistics companies to ensure timely and safe delivery of your orders.
Shipping Options: Standard and expedited shipping options are available. Specific shipping methods can be discussed with our sales team based on your needs.
Shipping Costs:

Negotiable Rates: Shipping costs for bulk orders can often be negotiated. Please contact our sales team for a customized shipping quote.
Freight Services: For large shipments, we offer freight services with competitive rates.
Delivery Time:

Standard Shipping: Typically takes 7-15 business days, depending on the destination.By Express.
Sea Shipping: Delivery within 20-35 business days, depending on the destination.

Tracking:

Order Tracking: Once your order has shipped, you will receive a tracking number via email to monitor your shipment's progress.
And our sales will keep eyes on the shipping till delivered.

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Retail Customers:

Order Processing:

Lead Time: Orders are processed within 1-3 business days.
Confirmation: You will receive an order confirmation email once your order has been processed.
Shipping Methods:

Logistics Partners: We use reliable logistics companies to ensure your orders are delivered safely and on time.
Shipping Options: Standard, expedited, and express shipping options are available at checkout.
Shipping Costs:

Flat Rate Shipping: A flat rate is applied to all orders, regardless of size or weight.
Free Shipping: We offer free standard shipping on orders over a certain amount. Check our website for current promotions.
Delivery Time:

Standard Shipping: Typically takes 5-10 business days, depending on the destination.
Expedited Shipping: Delivery within 2-5 business days.
Express Shipping: Delivery within 1-3 business days.
Tracking:

Order Tracking: Once your order has shipped, you will receive a tracking number via email to monitor your shipment's progress.
International Shipping:

Availability: We ship to most countries worldwide. Please check our website for the list of countries we currently ship to.
Customs and Duties: International shipments may be subject to customs duties and taxes. These are the responsibility of the customer.
Returns and Exchanges:

Policy: Please refer to our Returns and Exchanges policy on our website for details on how to return or exchange a product.
Contact Us:

For any questions or concerns regarding our shipping policy, please contact our customer service team at info@snuoktools.com or call us at +86 15205190013 We are here to assist you with all your shipping needs.